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About us

A small service that answers the phone

BestIPTV has been supplying internet television to households in Spain and Latin America since 2019. We are not a platform with a call centre: we are a small team that answers the WhatsApp, maintains the servers and fixes the channels when they break.

2019
Since
45,000+
Channels
Worldwide
Coverage
99.9%
Uptime

How it works

What sits underneath

No mystery: this is what happens between the original channel and your television.

01

Load-balanced servers

Several nodes across Europe share the load and fail over automatically. If one goes down, your line moves to another with nothing to change in the player.

02

Capacity sized for the peak

A service is judged at nine on a Sunday evening, not on a Tuesday morning. Capacity is sized for that peak, which is when everyone is watching the same match.

03

A guide maintained by hand

The programme guide is imported and corrected every day. An EPG three hours out makes a service unusable even when every channel works.

04

A line-up checked weekly

Channels change source and break. We check the main categories every week and fix what you report, usually the same day.

What we promise

And what we do not

We would rather say it before you pay than argue about it afterwards.

What we do

  • Send your credentials within minutes of confirming payment
  • Answer on WhatsApp every day, with a person at the other end
  • Give you a real free trial, full line-up, no card
  • Confirm whether a particular channel is in the line-up before you order
  • Extend your subscription if the service goes down through our fault
  • Maintain the programme guide and fix the channels you report

What we do not do

  • Promise that any particular channel will be there forever
  • Guarantee 4K on a channel the broadcaster sends out in SD
  • Charge you without warning: there is no auto-renewal and no direct debit
  • Ask for card details over chat or store a payment method
  • Authorise use in bars, hotels or any public performance
  • Give legal advice about your own situation

Contact

How to reach us

WhatsApp for anything urgent; email for anything that is not.

What service you are buying

BestIPTV supplies a technical streaming service and its support. Customers are responsible for ensuring their use of any content is lawful in their own country and for holding any rights or permissions it requires. This is set out in full in the terms of service and the acceptable use policy.